PAYMENT METHODS

 

The payment methods are:

 

  • Credit cards & Prepaid cards

  • Paypal

 

All transactions are completed directly through Piraeus Bank’s payment processor website, thus providing the greatest level of security as your personal details are not stored and/or shared with any third-party.



SHIPPING

 

Our pottery shop runs low on stock of certain products at times, so those products might have to be created after an order has already been placed. It takes 1-3 weeks for our pottery to be created, regardless of size, decoration, and quantity. Stock issues arise because all our ceramics are handmade, which does not allow for mass production. As a consequence, sometimes there are delays in the shipment of orders.

 

Shipping costs are borne by customer and shipments are sent at his/her own risk. We shall not be held responsible for errors on the part of the carrier.

 

 

Indicative:

Weight (kg)

Greece

European Union

All other countries

0 - 7

 5,00

 44,00

 54,00

7 - 14

10,00

 88,00

 108,00

14 - 21

 15,00

132,00

 162,00

21 - 28

 20,00

176,00

 216,00

28 - 35

 25,00

 220,00

270,00

 

 

Shipments are handled by Hellenic Post (ELTA - Registered Mail).



PACKAGING

 

All products are packaged in durable corrugated carton boxes with AEROPLAST*, corrugated paper, and void fill in order to minimize the risk of breakage. Unfortunately, ceramics are uninsurable for any damage during transport.

 

*AEROPLAST is the most suitable packaging product for fragile and sensitive products.



RETURNS

 

Returns will be accepted only if the products are in perfect condition and returned within 14 days of receipt. Initial shipping costs are non-refundable, while custom orders are not eligible for return.

 

Shipping costs for returned products are borne by customer. Please pack items in original packaging and use a carrier that will provide a tracking number for the shipment.



REMARKS

 

Prices include VAT 24%.

 

The digital photos presented on our website are best viewed on high resolution digital monitors. Please ensure a proper medium, so that there is little or no variance in colors usually caused by wrong monitor and/or computer settings.

 

Considering the pottery for sale is entirely handmade, please allow for a 3-5% difference in size from the listed dimensions. Very small differences in decoration are common as well.

 

Changes in pottery designs and prices can be made without notice. Feel free to contact us if you have questions concerning our products or services.